Privacy Policy
Last updated: September 30, 2026
1. Information We Collect
We collect information you provide directly to us, including name, email address, company name, website URL, and messages submitted through our contact form. We also collect analytics data through Google Analytics to understand how visitors use our website, as described in section 4.
The data controller (“data fiduciary” under India’s Digital Personal Data Protection Act, 2023) is Vidern Solutions LLP, based in India. In this policy, “Vidern”, “we” and “us” mean Vidern Solutions LLP.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide SEO audit reports, send relevant communications about our services, and improve our website. We do not sell your personal information to third parties.
3. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Data is stored securely on encrypted servers.
4. Cookies
We use necessary cookies for website functionality (for example security, sign-in and remembering your cookie choice) and, where you allow it, analytics cookies (Google Analytics) to measure website performance. When you first visit, a cookie banner lets you accept all, reject all or choose your preferences. In the European Economic Area, the UK and Switzerland, analytics and marketing cookies stay off until you switch them on; elsewhere they are on by default and you can switch them off at any time. Your choice is kept for 12 months.
Our Cookie Policy lists every cookie and browser storage item we use, what it does and how long it lasts. You can change or withdraw your consent at any time with (also in the footer of every page) or through your browser settings.
5. Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected]. We will not charge you for a reasonable request, and we may ask you to confirm your identity before we act on it.
If you are in the EEA or the UK (GDPR and UK GDPR)
You have the right to access your personal data, to have it corrected (rectification) or erased, to restrict or object to how we use it, and to receive it in a portable format. Where we rely on your consent, such as for analytics cookies, you can withdraw it at any time without affecting what we did before. We use your data to reply to enquiries and deliver services you ask for (steps before a contract, and the contract itself), for our legitimate interests in running and securing the website, and with your consent for optional cookies. You also have the right to complain to your local data protection authority; in the UK this is the Information Commissioner’s Office (ICO).
If you are in India (Digital Personal Data Protection Act, 2023)
You have the right to obtain information about the personal data we process and how we process it (access); to have your personal data corrected, completed or updated (correction); to have it erased where it is no longer needed or you withdraw consent (erasure); to withdraw consent at any time; to nominate another person to exercise your rights if you die or are unable to; and to have your grievances addressed (grievance redressal). If you are not satisfied with our response to a grievance, you may complain to the Data Protection Board of India.
6. Contact
For privacy-related questions, contact us at [email protected].
Grievances and rights requests: email [email protected] with the subject line “Privacy request”, saying which right you want to use. We will acknowledge your request and respond within the time required by applicable law.