Glossary · SEO strategy & content

Search intent

Also called: user intent, keyword intent, query intent

Definition

Search intent is the goal behind a search: whether the person wants to learn something, find a specific site, compare options or buy.

Search intent explained

The same topic can carry very different intents. Someone searching “what is payroll software” wants an explanation. Someone searching a brand name followed by “login” wants a particular site. Someone searching “payroll software for restaurants” is comparing options, and someone searching “payroll software pricing” is close to buying.

SEOs usually group intent into four types:

  • Informational: learning or solving a problem.
  • Navigational: reaching a known brand or page.
  • Commercial: researching and comparing before a purchase.
  • Transactional: ready to buy, book or sign up.

Matching intent is often the difference between ranking and not ranking. Search engines learn which kinds of pages satisfy a query, so a sales page rarely ranks for an informational question, and a long article rarely ranks for a transactional one. The quickest way to check intent is to look at what currently ranks. Conversion-focused SEO puts most of its effort into commercial and transactional searches, where visitors are most likely to become customers.

Example

Your accounting firm's blog post ranks for “how to file a tax extension” but brings no clients. A new page targeting “small business accountant for tax extensions”, with pricing factors and a booking form, matches commercial intent and starts generating enquiries.

Why it matters

Pages that match intent rank more easily and convert better. Pages that don't can attract the wrong visitors or none at all.

Related service

Conversion SEO

SEO built around high-intent pages and the leads and revenue they bring in, not rankings alone.

Conversion-focused SEO services

Published by Vidern, founded and led by Malhar Shah. Updated .

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