FAQ · 8 questions
Working with Vidern
Practical answers for anyone considering working with us: what Vidern does, how pricing works, how quickly we reply, what the free audits include, who works on your account, what we need from you and how reporting and contracts work.
Questions in Working with Vidern
What does Vidern do?
Vidern is an AI-led SEO agency for brands in the US, UK and worldwide. We help businesses rank in Google and get recommended by AI assistants such as ChatGPT, Perplexity and Gemini, run paid search on Google Ads and ChatGPT Ads, and build and maintain fast, search-friendly websites. Vidern is founded and led by Malhar Shah.
How much does Vidern charge?
Pricing depends on scope, so we quote each engagement after understanding your goals, website and market. Ask for a quote. Scope covers the services involved, the size and condition of your site, how competitive your market is and how much content or development work is needed. The free SEO and GEO audits cost nothing.
How do we get started, and how quickly do you reply?
Send an enquiry through our contact page or email [email protected], and we'll reply within 1 business day. From there we usually arrange a strategy call to understand your goals, and may suggest a free SEO audit, delivered within 48 hours, or a free GEO audit, delivered within 24 hours, before proposing a scope and quote.
What's included in the free SEO audit?
The free SEO and AI visibility audit reviews your site's technical health, on-page issues, keyword opportunities, competitors and visibility in AI search, then gives you a prioritised action plan. It's reviewed by hand, delivered by email within 48 hours of your request, and there's no obligation to work with us afterwards.
What is the free GEO audit?
The free GEO audit scores how ready your website is to be cited by AI assistants, including ChatGPT, Claude, Perplexity, Gemini and Google AI Overviews, on a 0 to 100 scale across six categories, with a prioritised action plan. You enter your website and email, and the report arrives within 24 hours. No credit card is needed.
Do you guarantee rankings or AI mentions?
No. We don't guarantee rankings, traffic, leads or mentions in AI assistants, because search engines and AI platforms decide those outcomes and your competitors are working too. Google itself warns that no one can guarantee a #1 ranking. What we commit to is the agreed work, transparent reporting and honest advice about what is and isn't working.
Who will work on my account, and where are you based?
Vidern is founded and led by Malhar Shah, who has done SEO since 2016. Vidern Solutions LLP was registered in 2022 and is based in India, serving clients in the US, UK, UAE and worldwide. Ask on your strategy call who will handle each part of your project, and we'll tell you plainly before you commit.
What do you need from us to start, and how does reporting work?
To start, we typically need access to Google Search Console and Google Analytics, your CMS or a staging site, and your ads accounts if paid search is in scope, plus your goals and a contact who can approve changes. Reporting is agreed at onboarding, usually monthly, and focuses on the business metrics you care about.
Talk to us about your goals
Send an enquiry and we'll reply within 1 business day. Pricing depends on scope, so ask for a quote.
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